A technology-enabled credit and collection management platform can provide a number of advantages to businesses, including:
- Improved efficiency and productivity: By automating many of the manual tasks involved in credit and collection management, such as data entry and document handling, a technology platform can help reduce errors and save time, allowing credit and collection teams to focus on more value-added activities.
- Enhanced visibility and control: A technology platform can provide real-time visibility into the status of accounts, enabling credit and collection managers to quickly identify and address any potential issues. It can also provide tools for tracking and managing collections efforts, such as automated reminder emails and automated payment processing.
- Improved customer experience: By providing customers with access to their account information and payment options through a digital portal, a technology platform can help improve the overall customer experience and make it easier for them to pay their bills on time.
- Better risk management: A technology platform can help credit and collection teams identify and manage risks more effectively, through features such as automated credit decisioning and real-time monitoring of customer payment behavior.
Overall, a technology-enabled credit and collection management platform can help businesses improve their collections processes, reduce risk, and provide a better experience for their customers.
Qube Credit & Collection Management Added Value
PRI® CrediSoft is a proprietary receivables credit platform supporting credit management processes supported by Qube Servicing. The platform manages and integrates collection workflows and tasks:
- On a daily basis as wells as intraday PRI® CrediSoft manages, controls and monitors all collection tasks defined as part of credit management:
- Main workflow;
- Subflows such as Promise to pay, and Disputes;
- Receivables portfolio performance via Dashboard functionality;
- Administration, Debtor and Receivables information accessed via Agenda and/or Debtor section, and detailed information generated in the Reports section;
- Supports debtor communication as well as (internal) client communication by mail, multi languages, as part of the collection workflow tasks, incl. logging as part of tasks performed;
- Enables access to specific Debtor, including Receivables, workflows to third parties such as credit insurers, credit collection agencies and/or bailiffs providing when required;
- And supports Voice over IP.
PRI® CrediSoft has been developed based on experience by Qube Servicing with market offerings and with the objective to enhance user friendly and efficiency of the credit management application supporting the collection process.
Compared with the market the service and functionality offered by PRI® CrediSoft proofs to be excellent and evidenced by demo on request.